Date: 2012-07-18 05:06 am (UTC)
Just speaking for myself not Stellary. I don't agree with her methods and I've had my own run-ins with her so I'm really not defending her at all.

If you're not an artist yourself, or do something similar, it's very difficult to understand how feelings can affect how you draw. A professional artist, more so ones in the work industry as you're held to a higher standard, is able to push themselves despite it. However, sometimes you really just can't.

Just as an example, if you go into a depressed state for days/months, it may be impossible for you to draw. You try, but it just looks bad and there doesn't seem to be any way to make it look right and you certainly don't want to give commissioners a bad piece. Sometimes though, it happens that you only can't work but can draw for yourself. It's just a completely different feeling. Similar to how doing homework for school is tough, but doing similar like work just for fun is much easier to do, as well as when you draw for yourself, you're not trying to be perfect and feel more relaxed.

But in those situations, it's important to keep in contact. Whenever I'm having small delays, I always make sure to email commissioners every few weeks with an update and letting them know that they can ask for a refund if it would make them feel better, as not everyone asks if you don't offer the option. It also helps, of course, to not have such a huge list as Stellary does. If you stay with a small list, it won't be as much trouble to refund in an emergency.
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