I am... a little surprised at these comments. AB isn't a hivemind but the general thinking here is if there's a delay (for whatever personal reasons), you let your customers know and ask that they have patience while you're dealing with things. If the delay becomes longer than a few weeks or so, you refund (unless your customer agrees to wait, which they should be under no obligation to do).
Stellary did none of this. In the same sentence she mentioned the funeral she gave at least two other excuses for why she didn't do the work AND took on new commissions during this time (See all the notes from around Sept 10th in the second link). I can totally see why the OP lacked empathy in this situation.
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timeasmymeasure
no subject
Date: 2012-07-18 06:55 am (UTC)Stellary did none of this. In the same sentence she mentioned the funeral she gave at least two other excuses for why she didn't do the work AND took on new commissions during this time (See all the notes from around Sept 10th in the second link). I can totally see why the OP lacked empathy in this situation.