[identity profile] goosestep-lion.livejournal.com posting in [community profile] artists_beware
This is a very long and drawn out post to have to write.. It starts back in October of 2008 when Zim Gekko ( Zagar/ SpaceMutt) advertised that they were taking suit commissions here on LJ. They had some cute examples and a lovely style and I had worked with them before when I bought a conbadge at FWA one year.

At first things were going great! We worked out all the details through emails and then I started making payments. Zim provided some progress pictures along the was and all looked great... That is until I got the suit, just before FWA 2009... It was nothing like the pictures, in it's quality... and was so bad that I couldn't wear it at all. I will admit that some of the damage to the head itself most likely came from shipping. The suit was packaged in a box that left it no room to move, so any bump and bang was surely sent straight to the structure of it. On the other hand I know that a lot of the issues were in the make itself, such as the claws and soles of the feet falling off and the badly done seams, visible tape, foam, and other inner structures, as well as the holes in the material itself.

Here, bellow, . is a VERY long chain including ALL the emails we exchanged from day one, to the pictures Zim sent, as well as the pictures of what the suit looked like when I got it. Included with the emails are the paypal stubs for payments sent.

zimemails
  If that doesn't work then follow this link : http://www.scribd.com/doc/33398781/zimemails

These are the progress pictures I was sent along the way.

 













  

ORIGINAL TAIL


REMAKE





This is the remade head, which I made corrections on but they weren't changed.



From the pictures everything looked fine... but what I got in the mail was NOT fine.

These are the pictures of what I got in the mail.




























http://img.photobucket.com/albums/v83/Vaga_Deathrose/Furrystuff/Fusuit%20things/fursuit%20issues/Mewst019.jpg

http://img.photobucket.com/albums/v83/Vaga_Deathrose/Furrystuff/Fusuit%20things/fursuit%20issues/Mewst020.jpg

http://img.photobucket.com/albums/v83/Vaga_Deathrose/Furrystuff/Fusuit%20things/fursuit%20issues/Mewst021.jpg

http://img.photobucket.com/albums/v83/Vaga_Deathrose/Furrystuff/Fusuit%20things/fursuit%20issues/Mewst022.jpg

http://img.photobucket.com/albums/v83/Vaga_Deathrose/Furrystuff/Fusuit%20things/fursuit%20issues/Mewst023.jpg

http://img.photobucket.com/albums/v83/Vaga_Deathrose/Furrystuff/Fusuit%20things/fursuit%20issues/Mewst025.jpg

http://img.photobucket.com/albums/v83/Vaga_Deathrose/Furrystuff/Fusuit%20things/fursuit%20issues/Mewst026.jpg

http://img.photobucket.com/albums/v83/Vaga_Deathrose/Furrystuff/Fusuit%20things/fursuit%20issues/Mewst027.jpg

http://img.photobucket.com/albums/v83/Vaga_Deathrose/Furrystuff/Fusuit%20things/fursuit%20issues/Mewst029.jpg

http://img.photobucket.com/albums/v83/Vaga_Deathrose/Furrystuff/Fusuit%20things/fursuit%20issues/Mewst031.jpg

http://img.photobucket.com/albums/v83/Vaga_Deathrose/Furrystuff/Fusuit%20things/fursuit%20issues/Mewst032.jpg

http://img.photobucket.com/albums/v83/Vaga_Deathrose/Furrystuff/Fusuit%20things/fursuit%20issues/Mewst033.jpg

http://img.photobucket.com/albums/v83/Vaga_Deathrose/Furrystuff/Fusuit%20things/fursuit%20issues/Mewst034.jpg

http://img.photobucket.com/albums/v83/Vaga_Deathrose/Furrystuff/Fusuit%20things/fursuit%20issues/Mewst037.jpg

This is what I received. And as I stated before, I admit, that the head's DAMAGE (IE: the smushing and such), was done in shipping because of the tight fit of the box.


Well I told Zim how I felt about the suit and they admitted that the work wasn't up to par, ect. we decided on a a remake, as they said they could not refund me. I was to ship the original back and they would remake the suit. it took me some time, as you can see in the emails, to ship the suit back, due to home and life problems eating up my money. But I did manage to finally get the suit back to Zim.

For months I had to play email tag with Zim for any sort of news, even on if they bought the fur or not... and it was very frustrating, finally the sent me a progress pic of the new head, as seen above. The markings were not right and I told them so, got no response on that but assumed they would fix them.

FWA drew near, they were supposed to ship in time for the con but Zim was afraid the package would arrive at my house in time so they sent it to the hotel.  they sent the head and hadpaws in one box ad the feet and tail (supposedly) in another. The head arrived with the hand paws... The  changes had not been made and the suit was missing features we'd agreed on and I'd paid for :
There were no follow me eyes, moving jaw or detailed teeth to be seen.. Not to mention the paws were neither shoulder length OR five fingered.

I waited through the weekend for the feet and tail to arrive but they did not come. I emailed Zim ASAP when I got back from the con and was ignored from that moment forward, until tonight when I sent a final notice letting them know I was posting this here.

From that point on I've since been ignored. I do plan to do what I can to get what is owed me... And I want to strictly warn others against doing business with Zim Gekko/SpaceMutt/Zagar.



EDIT: I apologize for the broken cut. I thought I had it formatted right. =( Bah for doing this at 3AM.

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