Photoshop Creative Magazine
Sep. 6th, 2010 05:08 amI was contacted earlier this summer by Photoshop Creative magazine in the UK who asked if they could include my Photoshop brushes in their magazine. I said that would be great. The agreement was that I would be credited and they'd get to put my brushes on their DVD included with the magazine. The DVD includes numerous resources and is probably the biggest selling point of their magazine, and they get a lot of circulation, so exposure for me, free stuff for them, seemed like a good deal all the way around.
However, yesterday I got a chance to go to a real book store (our bookstore is pretty pitiful) and found the magazine, looked at the credits and discovered to my dismay that I was credited with the wrong website address (it's not my website at all and never has been) and my online handle, rather than my name. I came home and e-mailed them and asked them if they could print a correction in the next editorial, since really they're not living up to their end of the deal and if I had been told that someone else would be credited with my work, obviously I would have said no.
The e-mail I got in response said:
"Thank you for your email, I sincerely apologise that this mistake has happened. I had actually moved on from producing the Photoshop creative disc after we last spoke so was not overseeing the disc production on this issue and this is the first I have heard of it.
I have looked back through the forward planned content spreadsheets that I left when I moved off of the disc production and the website address is not down as Media Militia, so I'm confused as to how this has happened as well. Media Militia were a contributor from the previous issue and the editorial team have missed updating this to your correct URL.
I am very sorry but there is nothing that can be done to correct the mistake in the magazine. Again I can only apologise that this has happened and for the disappointment that this has caused you."
I have seen plenty of times where a magazine has made an error or, like this case, incorrectly or completely missed crediting someone, and in a later issue they make a note in the editorial that in issue ## there was an error and here is the correct information. They had talked about including my brushes in more issues of the magazine, and if this is how they are going to handle these situations, I want to make it clear that they should not expect to work with me in any capacity in the future and that I am revoking any permission I granted in the past for them to publish any of my materials. But I might just be really mad right now.
How would you respond?
However, yesterday I got a chance to go to a real book store (our bookstore is pretty pitiful) and found the magazine, looked at the credits and discovered to my dismay that I was credited with the wrong website address (it's not my website at all and never has been) and my online handle, rather than my name. I came home and e-mailed them and asked them if they could print a correction in the next editorial, since really they're not living up to their end of the deal and if I had been told that someone else would be credited with my work, obviously I would have said no.
The e-mail I got in response said:
"Thank you for your email, I sincerely apologise that this mistake has happened. I had actually moved on from producing the Photoshop creative disc after we last spoke so was not overseeing the disc production on this issue and this is the first I have heard of it.
I have looked back through the forward planned content spreadsheets that I left when I moved off of the disc production and the website address is not down as Media Militia, so I'm confused as to how this has happened as well. Media Militia were a contributor from the previous issue and the editorial team have missed updating this to your correct URL.
I am very sorry but there is nothing that can be done to correct the mistake in the magazine. Again I can only apologise that this has happened and for the disappointment that this has caused you."
I have seen plenty of times where a magazine has made an error or, like this case, incorrectly or completely missed crediting someone, and in a later issue they make a note in the editorial that in issue ## there was an error and here is the correct information. They had talked about including my brushes in more issues of the magazine, and if this is how they are going to handle these situations, I want to make it clear that they should not expect to work with me in any capacity in the future and that I am revoking any permission I granted in the past for them to publish any of my materials. But I might just be really mad right now.
How would you respond?