Date: 2012-12-20 08:58 pm (UTC)
A few years ago I was on the losing end of a chargeback despite providing screenshots of communication from the buyer that they received the (digital) item and were happy with it. I didn't have an all-powerful tracking number and so according to them I had no proof the item had been sent. I then received more messages from the buyer gloating that they had received the item and their money back. It was infuriating.
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