"Artists Beware"

LSS: "Zardis" buys soap from http://www.contactcaffeine.com , is displeased with it, we sent her a refund immediately, and a month later, she posts inflammatory journals about us out of the blue. So here's some caps, since she's admitted in them that she called PayPal with the intention of having them issue a larger refund, past the value of the items she purchased., and while Con*Tact can eat a bar of soap here or there, I am horrified to think she'd try this on a real commission she was displeased with.

( Every details inside, Bandwidth warning: HUGE CAPS )

EDIT: This is the threat note she received from the FA account "Cerberus." , sent right around the same time as her journal posts, from an empty FA account.

http://ic.pics.livejournal.com/malytwotails/137829/639344/639344_original.png

EDIT2: Followup from FA administrators regarding the threat, stating that she sent herself the note. http://artists-beware.livejournal.com/637279.html?thread=24707935#t24707935

EDIT3: We've now received notes from her boyfriend, "shady." on ConTact's account. (already sent in my harassment ticket)
http://ic.pics.livejournal.com/malytwotails/137829/639703/639703_original.jpg
http://ic.pics.livejournal.com/malytwotails/137829/639882/639882_original.jpg

EDIT4: She's sent us a private apology over all of this (and apologizing on her boyfriend's behalf), and we're considering the issue closed and resolved.

EDIT5: She's back and arguing again over $0.01 , apparently http://artists-beware.livejournal.com/637279.html?thread=24723039#t24723039

EDIT6: After spending a day and a half arguing with a 16 year old on the internet, I'm entirely out of energy for this anymore. It's as resolved as it's going to get.