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Timeline:
Items purchased: March 13/14th 2013
Items received March 22 2013
Buyer feedback left April 8th 2013
Paypal dispute opened June 3rd 2013
Credit Card Chargeback take out July 1st 2013
Basic Summary: I am writing to warn other artists, particularly on etsy, of a buyer (Brooke Allison Kutik or AllisoninWonderland8 on etsy) who purchased two items from me and then initiated a fraudulent credit card chargeback through paypal claiming she never received the items. The buyer had previously told me via etsy message that she had received the items, and she left me feedback on etsy. Initially, paypal closed the disputes in my favour at the beginning of June 2013, however in July the credit card company ruled in the buyer's favour for one of the items and the fees were deducted from my account. Paypal gave me back part of the fee but I was still out about $200.
( Read more... )
Thanks for reading. If I left anything out just let me know.
Items purchased: March 13/14th 2013
Items received March 22 2013
Buyer feedback left April 8th 2013
Paypal dispute opened June 3rd 2013
Credit Card Chargeback take out July 1st 2013
Basic Summary: I am writing to warn other artists, particularly on etsy, of a buyer (Brooke Allison Kutik or AllisoninWonderland8 on etsy) who purchased two items from me and then initiated a fraudulent credit card chargeback through paypal claiming she never received the items. The buyer had previously told me via etsy message that she had received the items, and she left me feedback on etsy. Initially, paypal closed the disputes in my favour at the beginning of June 2013, however in July the credit card company ruled in the buyer's favour for one of the items and the fees were deducted from my account. Paypal gave me back part of the fee but I was still out about $200.
( Read more... )
Thanks for reading. If I left anything out just let me know.