[identity profile] canilupine.livejournal.com posting in [community profile] artists_beware
WHO: Fenrir's Child/Mordrude's Monsters

WHERE: http://www.furaffinity.net/user/fenrirschild/ http://www.furaffinity.net/user/mordrudesmonsters http://fenrirschild.deviantart.com/ http://www.mordrudesmonsters.com/

WHAT: Full fursuit commission

WHEN: First payment May 20, 2011, paid in full July 31, 2011. Fursuit head stolen early December 2012, refund received January 23, 2013.

PROOF: Paypal payments: http://i3.photobucket.com/albums/y93/SirFratley/Paypalscreen-1.jpg (Fen's real name blurred, all non-relevant transactions crossed out)
Initial Contact: http://i3.photobucket.com/albums/y93/SirFratley/InitialContact.png
Fen's old TOS: http://i3.photobucket.com/albums/y93/SirFratley/FensTOS.png
FA notes, kindly provided by Synwolf, showing proof of Fen's accusations that I stole the head:
http://imageshack.us/photo/my-images/811/fenrisnotes1.jpg/
http://imageshack.us/photo/my-images/547/fenrisnotes2.jpg/
http://imageshack.us/photo/my-images/259/fenrisnotes3.jpg/
http://imageshack.us/photo/my-images/829/fenrisnotes4.jpg/
http://imageshack.us/photo/my-images/580/fenrisnotes5.jpg/
http://imageshack.us/photo/my-images/255/fenrisnotes6.jpg/
http://imageshack.us/photo/my-images/812/fenrisnotes7.jpg/
http://imageshack.us/photo/my-images/6/fenrisnotes8.jpg/
http://imageshack.us/photo/my-images/163/fenrisnotes9.jpg/
http://imageshack.us/photo/my-images/90/fenrisnotes10.jpg/
http://imageshack.us/photo/my-images/822/fenrisnotes11.jpg/
http://imageshack.us/photo/my-images/839/fenrisnotes12.jpg/
http://imageshack.us/photo/my-images/705/fenrisnotes13.jpg/
http://imageshack.us/photo/my-images/836/fenrisnotes14.jpg/

EXPLAIN: I commissioned Fenrir's Child/Mordrude's Monsters for a full fursuit in 2011, with the original soft completion date of Rainfurrest 2011. We knew it was an ambitious target, so it wasn't disappointing when it wasn't done yet. Shortly after Rainfurrest 2011, there was some personal drama between myself and my ex best friend, which Fenrir's Child had inadvertently became involved with in other ways. Unknown to me at the time, this caused her to lose motivation to work on my fursuit. Several deadlines were set and missed. The first deadline after the drama was for January 2012, where I would pick up the fursuit for the When Furballs Strike 8 bowling meet in Kenmore, WA. When my wife and I went, the fursuit was not yet completed. The head was finished on the outside, but unwearable due to incomplete interior work.

Because of the delays, Fen had offered free upgrades to make up for the extended wait. I gladly accepted. Unfortunately, upgrades aren't any good unless you actually get the fursuit.

The next date was set for another When Furballs Strike meet in late May 2012. Again, the fursuit was not complete, with several months going by with absolutely no work done. The next completion date was set for Halloween 2012. Needless to say, it wasn't finished either. In November Fen had opened up for more commissions, and one of my closest friends had posted on her journal asking about my fursuit: http://i3.photobucket.com/albums/y93/SirFratley/Journalcomment.png Shortly after, Fen had finally come forward with why she had not been working on my fursuit this whole time, and offered a partial refund, which I politely declined because of financial troubles on her end: http://pastebin.com/k2PACa6X We decided to push for December completion.

In early December, it was discovered that my head was missing, believed stolen. We discussed various options, including her remaking a head if I don't dock her in reviews or I pay $300, I get the remainder of the suit plus a partial refund, or, least desireable, a full refund. However, she backed out of any agreements and said she will be refunding me, without any say in the matter, in 45 days from the date of the police report for the claimed theft. Here is the full chatlog from that conversation: http://pastebin.com/q1UbWVix

On the day the refund was due, she paid at 10 PM, without answering my emails or IMs asking what's going on, since it was getting late in the day and I still hadn't received my refund. Thankfully I did eventually find the refund in my paypal account, and our transaction is closed.

Throughout this entire ordeal, I have been as patient as humanly possible, when all my friends were saying I should be making a fuss and have posted her on A_B a long time ago. Before the head was stolen, even Fen agrees I've been extremely patient: http://i3.photobucket.com/albums/y93/SirFratley/FensaysImpatient.png This entire commission has been nothing but constant waiting and repeated disappointment. There were many times I had felt absolutely trapped. I wanted to speak up and say she was taking too long, but if I did, I feared she would rush and push out a sub-par product, or give up and refund me without even trying to finish it. When she backed out of our agreement to let me have the rest of the fursuit minus the head, the gloves came off.

While Fen's quality of work is extremely good, she simply lacks professionalism, basic business ethics, and the ability to complete large projects on time, allowing personal drama to interfere with her commissions. For small items such as tails, she would be a great builder to consider, but for anything more, I say Buyer Beware.

Edit: Updated the proof to include initial email and Fen's old TOS. Also fixed a typo that had been driving me nuts.
Edit 2: Added the FA notes between Synwolf and Fen, kindly provided by Synwolf.

Date: 2013-01-29 06:04 pm (UTC)
From: [identity profile] mortymaxwell.livejournal.com
I think it'd be helpful to see the additional correspondence.

Date: 2013-01-29 06:35 pm (UTC)
From: [identity profile] mortymaxwell.livejournal.com
I commend you for being polite and professional in your correspondence with Fenrir and in this Beware post.

Date: 2013-01-30 03:34 am (UTC)
From: [identity profile] drone-dragon.livejournal.com
Thanks for the correspondence!
Although if I had been online sooner I would have informed you that it wasn't needed any longer since Fen decided to visit this community post and write her response. Her information above doesn't dispute anything you mentioned dating back to a 2001 commission, so I would have said you were in the clear! Again thanks for the additional information though! :D

[Edited for typo!]
Edited Date: 2013-01-30 03:36 am (UTC)

Date: 2013-01-30 12:18 am (UTC)
From: [identity profile] morti-macabre.livejournal.com
Wait, the deputy TOLD you what the other party said?

Isn't that like... not something they do?

Date: 2013-01-30 03:51 am (UTC)
From: [identity profile] trentxandrew.livejournal.com
It's something they're not supposed to do but some law enforcement really suck at their jobs.

Date: 2013-01-30 06:28 pm (UTC)
From: [identity profile] tealmoonxiv.livejournal.com
Yeah that's.... really weird.

Date: 2013-01-30 06:53 pm (UTC)
From: [identity profile] sigilgoat.livejournal.com
From what I understand, Fenrir lives in a more rural area, which usually means the law enforcement is a little more lax.

In addition, there weren't charges being filed against Cani, and it was a detective, not a deputy?

As I live in a small town myself, if something isn't a huge investigation, we can ask police officers what's going on and they can tell us up to a point.

It's much different in murder, grand theft, large court cases.

Date: 2013-01-30 10:16 pm (UTC)
From: [identity profile] taasla.livejournal.com
This.

I come from a very small town, and this kind of stuff is common. It wouldn't fly in the city though.

Date: 2013-02-02 06:00 am (UTC)
From: [identity profile] kayfox.livejournal.com
People recall things incorrectly all the time. Fenrir might have mentioned people accused you of taking it, the detective might have written that down, the shorthand might have been unclear. She might have told him alot that was never mentioned or forgotten.

Watch this video and pay attention to the recall quiz in it:
http://www.youtube.com/watch?v=i8z7NC5sgik

Date: 2013-02-02 08:09 pm (UTC)
From: [identity profile] kayfox.livejournal.com
I cant help but liken what your doing to Total War. At what point do you stop? I already know that I personally would not want to take any job from you, because if I were to fuck up on it, you would drag my reputation out, beat it to death and then hang it up for all to see.

I also don't trust screenshots because they can be fake. If you like I can demonstrate.

Date: 2013-02-02 08:20 pm (UTC)
From: [identity profile] oceandezignz.livejournal.com
Best way to help Cani to "stop" is to let the post die off, so coming back like this helps very little. Just saying.

Date: 2013-02-04 12:36 am (UTC)
From: [identity profile] kayfox.livejournal.com
Yeah, true.

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