Media / The Critter Factory

[neolucky.livejournal.com]

WHO: Media / The Critter Factory

WHERE: http://www.furaffinity.net/user/media , http://www.furaffinity.net/user/thecritterfactory

WHAT: A full fursuit

WHEN: 11/25/11 - 9/21/13

PROOF:

Quote: http://img29.imageshack.us/img29/8341/1rhj.jpg

Downpayment: http://img21.imageshack.us/img21/7376/6mjh.jpg

Deadline Question: http://img20.imageshack.us/img20/4697/78jb.jpg

Deadline Uneasyness: http://img22.imageshack.us/img22/5576/2bdg.jpg

New Payment Plan: http://img59.imageshack.us/img59/3016/rjcs.jpg

Paid In Full: http://img13.imageshack.us/img13/7996/vofs.jpg

Head Shot: http://img855.imageshack.us/img855/9706/yfcw.jpg

Wings: http://img547.imageshack.us/img547/490/xz3p.jpg

Video of Airbrush: http://www.youtube.com/watch?v=6P8oaQE6Hbc&feature=youtu.be

Diagram of Edit: http://img197.imageshack.us/img197/7185/5gv2.jpg



EXPLAIN:

I apologize about the length of this post, it has taken 2 years long to finally have this suit in my hands for good, and I have a lot to explain. So here we go.

-------------------- Year 1 -------------------------


11/25/11 - I contacted Media for a quote on a full suit. He seemed excited at the idea, and it went on from there to be a quote of $2800. I placed a down payment of $710 on 12/3/11. The suit was meant to be finished by September of 2012, giving him roughly a year to finish.

1/3/12 - I sought fit to contact him about any updates and information about a DTD. Already he was lacking in contact, but I figured this was normal. I was told to wait on the DTD until he was done with the head.

1/9/12 - Payment of $500

2/27/12 - I make a monthly check-in, as he does not contact me first (ever). I then ask about the September deadline. He gives me a non-answer, but gives me hope it will be finished before then. He explains that he is on a shortage of fur, and mentions his internet being out. (He says this a few times before this, but I ignore the excuse altogether).

4/2/12 - I again contact Media about the suit. I decide before I make another payment, I want some sort of progress and explain I'm uneasy about this lack of real deadline. He explains he's moved, that September seems doable (yet no real confirmation) then states he's getting started. I am unhappy with this response, but tell him to continue if he believes he can do this before September.

4/17/12 - Payment of $410

5/10/12 - Checking in once again, as he does not contact me. He replies a week later, explaining his grandmother is in a Hospice and he is delayed.

5/31/12 - I let him know that I am having a client send him the last $1180, instead of paying me to take out the middleman. He states they are training someone, and admits his communication is bad. He then talks about things being in storage, and asking for more payment. (Note, he's not shown me a single progress shot yet) He then asks if I need special shoes. He asks for DTD, despite telling me to wait earlier, which was frustrating. He then sends me a new email to speak to of a co-worker. (I did not ever speak to them)

6/27/12 - He shows me images of the head being worked on, finally! He shows me roughly 25+ images of it in various stages. We discuss it in depth, he continues onward.

7/1/12 - Payment of $400 and DTD sent

7/30/12 - Payment of $400 then $640 (Paid in full) , and his excuse of moving yet again. He says the DTD has made it in, I ask for any updates as the con drew ever closer. No reply.

8/26/12 - Mentioned "EF" delayed them (convention I assume), and he's been sick and not replying to anyone's email. He says my head is fleeced. He says he'll have pictures to show me tomorrow. He sends them, I okay them, we proceed. No answers to other questions I have.

9/15/12 - I check in again asking about shipping, as he seems sure he'll be done by Rainfurrest. He says he'd rather ship to the hotel, I agree despite not liking this idea. I ask him to remove the eyelids, as it makes her far too sneaky looking (I wanted a bright and happy expression).

9/19/12 - I ask him directly, is he going to send it or not. He replies he just got the right fur in that day, and assures me he thinks it'll be okay. The deadline is the coming Monday and he agrees to it.

9/19/12 - He asks me to post my fursuit on my FA page to get him some publicity, as he is moving -again- and would like to spread the word. I agreed.

9/25/12 - He states he is sending it, it will be at the con the day I get there (the 27th). However he says it was rushed, the painting isn't perfect, and there's lots more he wanted to do to it. At this point I just want to see the suit, I'm willing to just accept it as it is....

-------------------- Arriving at the Convention -------------------------

I finally get the suit. I put it on, and then find a whole host of issues making it nearly impossible to wear.

- The head is incredibly small, to the point of suffocation and neck strain on putting it on and off. The ears are so heavy, they swing and nearly knock folks to the ground. The eyes are far apart, I cannot see out. The mouth is closed, no vents, I was hyperventilating. I placed a straw in the mouth to breathe, it did not help. I had to wear the head without glasses, as it was so tight to my face.

- The torso was too short. From groin to shoulder, it was so tight I could hardly move. The arms have no movement above raising them a foot above my hips.

- The tail is attached to my groin in a way that it hangs between my legs, making walking very hard.

- I wear the suit for a total of 2 hours, taking breaks every 15 minutes to breathe properly. I try again the next night, only to give up and realize it simply does not fit. He never took measurements for my head, or my body outside the DTD.

-------------------- Year 2 -------------------------

9/26/12 - I tell him I will ship it back to him for edits, I thank him for the hard work, and explain the fixes in a big clear diagram. I very clearly tell him the edits needed and offer that I would pay for them should they be too hard.

9/30/12 - Payment of $200 to cover shipping from him to the hotel.

9/30/12 - I am promised a pair of WINGS (***Important***) on my suit for the payment of shipping Luufa back to him. (Costing a total of $150)

10/13/12 - Luufa arrives at his house and he makes an inaccurate assessment. He claims the head looked fine to him, that my body looked too loose on me. This was not the case, it was too tight and the head was too small. He believed the suit needed to be stretched out...when simply it didn't fit right in the first place. Again he mentions wings, says he'll fix the fingers and will add more airbrushing. Note none of these things are things I asked for in a diagram. I feel at this time he's darting around the real issue at hand. I AGAIN Send him a very long, clear list of what needs fixing. Head, Ears, Neck, Tail, Groin/Body, and so on. (If wanted, I can provide these emails, they are VERY long however and extensive)

12/3/12 - I check in after a long period of silence.

12/4/12 - He's moved again! He hasn't started any work on her, but will soon. Claims they hung her out in a box for a while. Another big change to how he does emails, stating he's hiring a new person to help, and that his hours are 12pm-6pm monday to friday.

1/28/13 - Checking in, Again.

1/30/13 - Claims he's shipping Luufa next week. No updates on any edits, wings, or otherwise. Says he'll take photos.

2/27/13 - Checking in, Again. He replies the same day, saying they have rodents in their stocks of fur and he's touching up airbrushing. That new fur just came in to fix Luufa but FWA (Convention) is hitting him hard.

5/4/13 - Checking in, no photos, prodding. He replies saying it's fixed then asks about the neck fluff, I state doesn't need editing. (which is fine, and at this point I just wanted to suit. I was done.)

6/12/13 - Checking in, Again.

6/15/13 - He replies with a youtube video explaining that he's been waiting 6 MONTHS for a new airbrush. He did not inform me of this 6 Months ago, I would have gladly understood. Instead, this is all I am shown, no photos or edits. I tell him that seems fine and all but what of the other edits? No response.

7/17/13 - Finally, I send him one last, final, very dissappointed email. I ask for an ETA to be sent out. After many hospital visits I was absolutely afraid I'd never get a chance to wear the finished fixed suit in all it's glory, and literally pleaded with him to just send it to me. I asked for a tracking number, I said the latest I needed it was by August of this year.

The same day he said he would send it monday. And monday he did, finally send it.


-------------------- Suit Is Here -------------------------

It arrived yesterday, 8/22/13.

The head has had no visable changes, I still cannot put her on without stress, pain, and being unable to breathe. If he altered it, there is no possibly way to tell.

The suit feels the same as it did before. The tail still between my legs, still tight in the torso, the difference is the legs feel a bit fuller.

There is a hard coated residue on the suit from the new paint, I perhaps think I can brush it out to be soft again. The white fur is now slightly stained from the new paint and is no longer white but a myriad of greens yellows and blue bits.

There are no wings.

I am very disappointed. I cannot feel, see, or find any changes in the suit. It's taken nearly 2 years to get her in my hands permanently, and I simply cannot wear her without making the edits myself.

-------------------- In closing -------------------------

Media has very severe communication issues. He takes a very long time, and while he can produce amazing results It is hard to decide if they are worth the money spent. At $2800 (+$200, +$150), I feel as though I am taking a great loss. I will not pursue anything, as in the end I have a finished product and got to wear it once. I am mostly angry about the lack of edits, the ignoring of all the times I checked in, and the fact there are no wings as I was promised. Please, if you are thinking of purchasing work from him take care to understand it takes a very long time. Give VERY detailed measurements, and be stern. Deadlines don't seem to be something his company adheres to very well either.

I wanted so badly to love this suit, but it's just uncomfortable to wear, and the 2 years it's taken to get her just really spoils my enjoyment of wearing her.

--- EDIT Aug 27th, 2013 ---

Media has contacted me, and offered to pay the bill for shipping and edits if I send it to a maker to fix the errors. Once we find someone who's suitable (and open) to do this, I'll update with where the suit is going and the agreement made regarding it. It is yet unresolved, but once it is I'll be adding the tag. We are in contact with ArtSlave, and it may be after Halloween that the suit is sent off should they agree. More to come as things progress.

Comments

[oceandezignz.livejournal.com]

Seeing as I have personally watched you go from eager, to wary to near despair over the Luufa suit, this guy and his "company" guy get eternal side-eyes from me. His excuses and his complete lack of respect for you until the last daggum minute infuriate me to the highest degree.

The worst of it is he kept rotating the same issues, over and over (moving/training employees/other cons). If he got his damn act together maybe he'd not have half those issues!

Again I am so sorry this happened to you and I hope you can get Luufa to a state that can make you happy.

[scootersquirrel.livejournal.com]

Really sorry to hear about your issues with the suit and getting it and all. Thanks for bringing this to attention as I often admired Media's suits, but hearing your issues with them, I would be hesitant to commission them.

[scardykat85.livejournal.com]

Talk about a bullet dodged, off the list.

[clockmagic.livejournal.com]

They were my choice to commission for my first suit and I thought I've found the right ones, especially after seeing your character be made so nicely.
I'm so very disappointed to see how they handled themselves and how YOU had to contact them monthly for -two years- just to hear if there was any progress on your commission. Shouldn't it be the other way around!? And to not even follow the changes you requested because it didn't fit right; I'm shocked and so very sad. So sorry to see this had happened to you.

[neolucky.livejournal.com]

After getting quotes from 3 top-notch makers, I in the end decided on Media because he came so highly referred. He seemed to have a background in a variety of creatures and costumes, and in the beginning he certainly won me over with how gung-ho he was about the design.

It is so greatly disappointing that it came out this way. Early on, I had my doubts but told myself I was being paranoid. My gut instinct was right, and I should have pushed for a refund before it was finished. I am glad however, others can now see my experience and gauge for themselves if they want to still work with his business.

[calicokitea.livejournal.com]

Wow. I really love this suit, but based on your descriptions of problems, it doesn't seem like they used the right DTD? Maybe? Or didn't measure correctly?

I can definitely see how the vision would be blocked--there is a very wide space between your eyes that limits visibility greatly.

If I may say so, the head seems a little small. This could be because I'm also on my phone, so I cannot tell, but the tight head fit really can take a toll on you fast, reducing the enjoyment of fursuiting because you're limited on the amount of time you can handle wearing the suit. I am so sorry this happened--fursuits are a great expense, and they are very exciting once you get them in the mail. It's a shame that you had to go through this, and what's even more of a shame is your enthusiasm for the suit has dwindled.

[neolucky.livejournal.com]

I was incredibly blinded by the suits expression, it was (and is) adorable, if he had done the edits as requested perhaps I'd be giving him some very wide-spread good press. I want to love this suit, and perhaps in time I can make those edits necessary myself and still use it.

The head is incredibly too small, it takes pulling and pushing to get it on, and pulling it off has literally given me stomach-cramps, heh! You can almost hear a suction "pop" noise when it comes off.

As far as the mail excitement, I cannot express how my face looked when I pulled the suit out yesterday from it's box to find nothing edited and no wings =|. I was skeptical, but my doubts came to fruition the moment I saw the suit and knew nothing was changed but the paint coat.

[kasune.livejournal.com]

Wow... After seeing how your suit was made I referred a friend to Media for a potential maker for a suit.

I'll be telling them not to do it now and linking them to this. I'm so sorry to hear about this.

Edited for bad grammar.

[morti-macabre.livejournal.com]

Wow. All I can say.

I am sorry things went this way for you, completely unprofessional.

[brownspotz.livejournal.com]

oh man, I am in his fursuit queue, down payment etc. I spoke to him on the phone twice and he seemed very pleasant with me. this was around january 2012.

[neolucky.livejournal.com]

He is absolutely very nice, especially over the phone. I believe he has the best intentions, I really do! But...his business ethics are just not there. He's so unorganized. I hope your transaction goes on without any issues, as I know he can be amazing.

[anjel-kitty.livejournal.com]

That's a damn shame that it turned out so badly. Media's certainly a talented fursuit maker, but like so many other fursuit makers, he seems to lack good time management or business skills.

[skanrashke.livejournal.com]

I just wanted to chime in to say that isn't really a fair assessment. Many of us work full time, but the reason things can take so long is if you have a queue of 10 people and say, 2 of them have you alter or change multiple things, it can potentially slow the queue down MONTHS at a time, and the people at the tail end suffer for it because they end up with the accumulated time slow down all at once. It's unfortunate but it does happen.

Not excusing this person in particular, I just wanted to point out that some of us really do take it seriously and have fine management skills.

[anjel-kitty.livejournal.com]

Umm... i wasn't making a broad generalization about all fursuit makers. In fact one of my best friends is a fursuit maker who manages her time and business very well, and makes her deadlines. There just seems to be an inordinate amount of people who go into this business who don't have these skills and can't manage their time well and make everyone else in this business suffer. I know how time consuming fursuit making can be, especially when your doing it for a bunch of people... But in no way did I assert all fursuit makers, you included are lacking in business sense and time management. But unfortunately you and my friend are more and more becoming the exceptions to the rule

[skanrashke.livejournal.com]

Oh, my mistake, apologies D: I didn't mean to sound aggressive or anything, I don't know how much the general public knows about the business(I live in a tiny cave full of fur), and just wanted to point it out. Recently(Well, before fursuitmakerreviews deleted their account) a LOT of ugly management problems had been coming to the public eye, most of which were warranted, but the business as a whole was starting to turn sour or look like a scam to the community.

I think the disproportionate number stems from all of the people who don't take the business seriously and just jump into it, like there's so many people who jump in without knowing what they're getting into(Despite codexes of information and warnings from established studios), grab money and decide it's too much work or something, idk. There's about 15 people that get into it for less than a year and end up sully the business for the ones who work hard. I was really, really surprised to find media on here because he's always struck me as super professional(But this si coming from the other side of the coin, I don't know how he comes off to customers). Of the people that have been around for over 10 years(Of whom I can only think of 10), maybe 2 of them are terrible at time management? So while a 20% ratio of poor time management is still pretty high for any esatblished.. business.. genre? You know what I mean, idk.

TRIES TO SOLVE A PROBLEM AND GETS DISTRACTED BY TEEN WOLF.

[neolucky.livejournal.com]

I have to admit, I was really -really- uncomfortable posting this beware. But as I re-read back over the 2 years of emails, promises, shady behavior and blatant lies from the maker, I felt people needed to see it. I feel as though my suit is the exception to the rest of his business, and somehow he dropped the ball on me and ONLY me.

It's just heart wrenching, as he's soured my trust of suitmakers permanently. I know there are amazing, good, talented and honest makers, but I just am never going to be comfortable putting cash into that industry again - And I have Media to thank for it.

If he ever wished to spill his side of the coin, I'd welcome it. As he would have no other evidence then I would, and perhaps then he'd come to realize he really screwed up.

[skanrashke.livejournal.com]

I'm not callin you out or anything, its just like.. so.. wow. Media and I talk quite a bit when we have tech breakthroughs or questions on something the other has more knowledge about, and he's always really seemed like he's had his shit 110% together, its just really shocking that you had this experience with him. I'm sorry this happened, of course, and if you ever have questions on refitting your suit(Since it soudns like you are planning on doing the alterations yourself) feel free to drop me a line(FA: Artslave, or artslavebiz@gmail.com) and I'll answer anything I can.

[neolucky.livejournal.com]

Aw, no worries I didn't think you were calling out either. I'm just as flabberghasted, and trying to make sense of why it went wrong.

And I will contact you more then likely, thank you so much!

[ducttapeninja.livejournal.com]

He claims the head looked fine to him,

Wow, he completely brushed off your actual issues with the head. :/ Sure it looks fine, but that doesn't mean much when it feels all wrong (the tightness in the head, the visibility and breathing issues, the weight of the ears...) That's totally unprofessional.


that my body looked too loose on me.

How the heck could he have gotten that impression? O.o Even just looking at the diagram you sent him, you can really see the tightness issue in the groin area.

When I first heard you were getting a Luufa suit, I was so excited to see the finished result-- I adore the character! So hearing about all of this... Ugh, I'm so sorry. :c His behavior was totally unprofessional, and there is absolutely no excuse for this to have taken nearly as long as it did.

[chronidu.livejournal.com]

THIS was my biggest beef. That the buyer came to him and let him know the suit DID NOT WORK and he just decided that because it 'looks good to him' that it shouldn't be changed.

Ive been more and more weary of him over the last year just from a behavior standpoint but this just sort of confirms all the bad vibes I got from him.

Completely and wholly unprofessional and a real pity to to flush all that potential down the toilet with that sort of an attitude. Everyone keeps saying he's so nice, but when I read his speach all I hear is ego. I get the feeling if anything he's charismatic, but he really doesn't seem to listen to his customers, especially if they say anything he doesn't completely agree with.

[morti-macabre.livejournal.com]

This, really.
He seems (from his journals and arguments I've seen him jump in in comments) that it's his way or the highway, and you're a peon if you disagree with his views.

[chronidu.livejournal.com]

God seriously, that's pretty much the exact vibe I've gotten from him for the last year. And he's been insanely unprofessional whenever someone so much as brings up him being tactless or rude to him, or dares to say something he said is seriously not cool.

[neolucky.livejournal.com]

He is very charismatic, but I feel the ego in his replies as well. He had me feeling as if I was a complete idiot, as if I was doing it all wrong. As if it was all just my fault - and he clearly did not accept fault of his own.

Not fixing the suit or even discussing those fixes with me despite my checking in every month is a clue in as to how he truly felt about my suit, and me as a customer.

[coyote-feathers.livejournal.com]

I got my suit from him back in February, and yeah... I did notice this quite a bit. I think he means well, but I sure felt like a dunce a lot of the time when I got responses from him.

Don't get me wrong, I LOVE my suit. The only issue is that the head is a little loose, and I will be shipping it back to him to be taken in a bit this fall. But his communication skills left something to be desired, something that he even admitted to me in an email. It's definitely something he's aware of... now he just has to buckle down and fix it.

I'm so sorry you had to deal with this. :(

[babsbunny.livejournal.com]

I've had to deal with communication issues as well. He's prompt about stuff and all, but he tends to talk more than he listens; at least, over the phone.

[poizenkat.livejournal.com]

Oh man I was close to commissioning him in the past. I'm very glad that I ended up going with another maker. I'm sorry to hear about the issues you had. I wonder if you could find someone else to fix it? Either way, I hope he gets his act together soon.

[neolucky.livejournal.com]

Sadly, I don't think I trust anyone else to fix it. Nor do I think I feel okay spending more cash (as it'd be extensive work), I'll try on my own though! I think I have a few ideas on how to make it wearable.

Also that last image works for me D= I wonder if anyone else is having issues with it as well.

[poizenkat.livejournal.com]

ahh man yeah I understand that.

Strange, I wonder if it's our connection or something.

[poizenkat.livejournal.com]

for some reason the last image isn't loading for me? I tried another browser and my wife tried it, but it's not working at all.

[mpd-84.livejournal.com]

The pics for your suit have odd lighting and cropping compared to the rest of the critterfactory suit pics.

[neolucky.livejournal.com]

I noticed that too!

I did not add this to the post, but he did tell me he could never find a "model" to fit the suit to show it off, or take photo shoots. I figured with a DTD it wouldn't be a huge issue, however I honestly feel as though he simply didn't care about my suit...perhaps he expected me to showcase it and take photos for him or something.

But yeah, he never once put it on a model for me to see.

[viothefoxbird.livejournal.com]

Wow. This is so sad :(

I have very little experience with Media's suits, but someone I know has one, and just examining the head, it weighs about 5 pounds, if not more. Every other fursuit head I've had/worn/looked at has been less than a pound. I can't imagine wearing a 5 pound animal mask over your head with impaired vision/breathing, that sounds nightmareish. :(

[neolucky.livejournal.com]

I'm by no means an experienced suiter, and I thought maybe "I'm just being a big baby, suits are always this heavy I bet!" But that suit combined with the ears? Hooooly cow. Can't do it. Then later realized, no. No mines absolutely too heavy, after I got to wear a few REALLY amazing heads that I could breathe in, see in, and keep on for ages.

[norsepaw.livejournal.com]

Its just sad. You pay for an amazing fursuit from a well known name end up not being able to use it, even after the "edits". Media got alots of explaining to do.

And how many times do he move? To me it seems every year O_o

[0acorn0.livejournal.com]

What's wrong with moving frequently? o-o I've moved almost once a year for the past six years. Sometimes shit happens like illness or bad roommates, or you find a better place to live.

[neolucky.livejournal.com]

I think more of what norse was getting at, is that he used the excuse a lot. (And he did!) Though I certainly don't hold that against him, however continuing to take commissioned suits while moving wasn't the brightest idea on his behalf.

[0acorn0.livejournal.com]

Ah yeah, that makes sense lol It just seemed like a really odd thing to criticize.

[morti-macabre.livejournal.com]

I can't imagine how hard it would be to move with huge amounts of supplies and WIP suits.

I just recently moved with pretty much everything I have to my name and THAT was stressful enough, let alone rolls of fur and everything else. I only own one fullsuit, and that barely fits in one enormous tote.

With a digital artist, you can move all your work by just carrying your laptop. With a fursuit artist, having that much WIP and supplies to move once a year, if not more, seems ludicrous. D: Really big potential for things to get damaged/lost, would be what I'd worry about.

Of course if you gotta move, you gotta, but I'd be so paranoid!

[0acorn0.livejournal.com]

Yeah, I imagine it'd be absolute havoc. We still have things in boxes and we moved over a year ago.

[epiceternity.livejournal.com]

That's such a shame, it's had the potential of being a lovely suit. It concerns me a lot that there is a lack of ventilation causing hyperventilation as that's incredibly dangerous and could put someone's life at risk.

I hope the head can improved with tricks such as cutting up the back of the head and putting in an extra panel and cutting through the mouth and putting netting so you can breathe etc. I don't know if you're on it already but come over to http://fursuit.livejournal.com/ I'm sure the lovely builders there can give tips to fix the problem :)

[neolucky.livejournal.com]

I have been extensively reading up on ways to possibly fix this, I love that comm! Thanks =) And yeah, it was very dangerous and I should not have been so stubborn as to wear it as long as I did!

[vauvakolibri.livejournal.com]

Jeez... Have you considered doing a review in the fursuit review group?

[neolucky.livejournal.com]

Is it the FA one, or some other website =o? If on FA, I'd kinda don't use that site anymore.

[clockmagic.livejournal.com]

There is the original one here on LJ called FursuitReviews (http://fursuitreviews.livejournal.com/profile) that's the only one I know of now.

[babsbunny.livejournal.com]

Wow. I'm real sorry you had such a problem with Media. I hope I don't run into anything like that. I got into his queue ain January 2013 and put down over $800 for my down payment. I got my TDT to him less than a month later.

Fortunately though, it looks like he's gotten much more organized since when you started dealing with him. First off, he's got a well organized and businesslike website up and running. Second, he's recruited Ripner to aid in correspondence so that he's not handling everything by himself. Ripner has been doing a great job updating Twitter, the website, and FA on a regular basis.

Finally, it looks like he's streamlined the way he handles things. He keeps everything to email and written correspondence, and doesn't appear to handle things over the phone as much as he used to.

So far, I haven't had a problem with my suit process. I've talked to Media over the phone and via email, and though very eager to please, things have been handled well, and there have been no concrete promises made.

Hopefully this continues, and I'm sorry things went so poorly for you.

[neolucky.livejournal.com]

Yeah, at the very very tail end of the whole ordeal, it was Ripner who sent me the tracking number with a formal looking company email. However, I would have loved some sort of resolution with Media himself. But I suppose by now, they are moving on and doing other things.

It sounds as though perhaps things are better, at least!

[http://users.livejournal.com/_patches_/]

Friend of Neolucky here.
I got to see this suit in person when she first received it and can attest for how poorly it fit as I was the one playing handler to her while she was dressed in it. There was NO way she could ever walk around in that suit by herself due to how difficult it is to get in and out of. She can't even sit in the suit due to the tail and I literally had to help force the body suit onto her shoulders as, like she said, the torso is too short. That head is -heavy- and I had trouble getting it on, which is weird because I have a pretty small head.

There's also some nitpicky stuff that Neolucky didn't add to this post, such as the fluffy white fur 'collar' of the suit didn't even fit around her neck (I pinned it on with safety pins) and the ears are stiff and heavy, making it hard for her to move her head. In general, comparing this suit to some of the photos of Media's other suits, it looks a little rushed in some areas... But I can't fully commit to that statement as I've never seen his other suits in person.

I was pretty excited for her to get this suit because I love costumes and have done Cosplay for a number of years. I was curious about fursuits and wanted to see someone bring her creation to life... but after having listened to how much she had to go through just to get an expensive suit that doesn't fit, I feel super disappointed too.

I hope Media owns up to this situation in some way, as the least Neolucky deserves is an apology and an explanation for why so few changes were made.