Official "Terms of Service" Advice & Review Post

[kerstin-orion.livejournal.com]

As an artist, it is critical to have a good Terms of Service. One that includes both your rights as the artist and the customer's rights in relation to your transaction. Not only does this educate your customers on how the process works and what to expect from it, but it protects both of you in case something goes wrong.

In our official T.O.S. discussion post, we discussed what to include in a Terms of Service, what constituted good terms, and what were questionable, shady, or downright illegal terms.

Now, artists, here's your chance to post your T.O.S. for critique. Don't know how to word a particular point you're trying to convey? Want to make sure your T.O.S. is fair for you and your customers? Need to make sure you didn't leave any gigantic loopholes? Link your T.O.S. here, and members can give you their advice.

This post can also be used to discuss any other questions that you have on your mind regarding how to build a T.O.S., maintain a good T.O.S. and how to make sure your clients read and agree to your T.O.S.

Before you post, please read through the previous T.O.S. discussion and maybe even the examples in the last T.O.S. post, apply what you learn there to your T.O.S., and then link your revised T.O.S. here for help polishing up. Please do not post a half-finished T.O.S. and ask folks to rewrite it for you. Be prepared for honest critique!

Comments

[teekchan.livejournal.com]

Personally if I cancel a commission, no matter how much I've done, I refund the full amount. I mean, if I do it because I just don't want to/lack of time/personal reasons.

If the commissioner is harassing me, or something, I refund minus the work I've done, because it's on them/their fault.

I think it's wrong to keep someones money because I just don't want to do it.

On completed works and asking for a commission. Never refund after the work is done. They had ample time to ask for a refund/changes before you finished the image.
If you messed something up (Forgot something, messed up a marking) fix it free of charge.

[evan-balot.livejournal.com]

Personally I think if an artist cancels a commission, they should refund the full amount. When an artist takes on a commission they should only have two choices, either finish it or refund the money and say, "Noep. Not gon' do it." In the end, if said commissioner was that much of a pain, you might as well make an A_B post on him.

If the commissioner cancels the commission, then at that point it should be up to the artist's ToS.

These are of course just my opinions.