Advice - Customer Coloring
Feb. 2nd, 2015 12:01 pmHello there. I've been a long-time lurker of this community, reading all about risks and bad experiences on commissions before I started my own. And now I've finally joined to ask for a bit of advice.
I've recently gotten a customer interested in a character sheet commission. Their interest is in lineart, because while they want the picture colored, they've told me they could color the lines themselves. Obviously a picture with colors, even flat ones, is more expensive than just lineart, so I understand the reason for the request.
For commissions, I don't send the original sai/psd file: I send my clients png files, but admittedly, my lineart is very clean, so it wouldn't be hard to either fill in the blanks or use certain techniques in photoshop to make a layer out of it. I do offer sending over the original file for an extra fee, and of course I'd expect the client to make minor modifications to the piece if they bought the original file, but I guess I never thought I'd be asked to send in a sketch or lineart just so the customer could finish the picture. I'm not sure I'm comfortable with the message it would send, either: why would anyone buy my flats, if they can buy my lineart and the original file, and finish the job themselves for a lower price? Not to mention the obvious self-doubt that goes on there. Are my flats that bad? Are my prices too high?
I've worked with this customer before, for a simple sketch. Those lines are messier than my lineart, but back then, they asked if they could lay some flats on the sketch to test it out, and I said yes. That might've been a mistake on my end, but well, it's a sketch, not on par with my more polished stuff, so I didn't really think much of it.
So first, I wanted to know the community's thoughts on accepting lower-tier commissions when the customer has admitted they'll be heavily modifying (read: finishing) the picture themselves. Perhaps I'm being overzealous without realizing it. Then second, depending on that first question, how I should deal with the customer (good person, not pushy or anything) about this.
Thanks in advance to anyone reading this, and any advice that might get offered.
I've recently gotten a customer interested in a character sheet commission. Their interest is in lineart, because while they want the picture colored, they've told me they could color the lines themselves. Obviously a picture with colors, even flat ones, is more expensive than just lineart, so I understand the reason for the request.
For commissions, I don't send the original sai/psd file: I send my clients png files, but admittedly, my lineart is very clean, so it wouldn't be hard to either fill in the blanks or use certain techniques in photoshop to make a layer out of it. I do offer sending over the original file for an extra fee, and of course I'd expect the client to make minor modifications to the piece if they bought the original file, but I guess I never thought I'd be asked to send in a sketch or lineart just so the customer could finish the picture. I'm not sure I'm comfortable with the message it would send, either: why would anyone buy my flats, if they can buy my lineart and the original file, and finish the job themselves for a lower price? Not to mention the obvious self-doubt that goes on there. Are my flats that bad? Are my prices too high?
I've worked with this customer before, for a simple sketch. Those lines are messier than my lineart, but back then, they asked if they could lay some flats on the sketch to test it out, and I said yes. That might've been a mistake on my end, but well, it's a sketch, not on par with my more polished stuff, so I didn't really think much of it.
So first, I wanted to know the community's thoughts on accepting lower-tier commissions when the customer has admitted they'll be heavily modifying (read: finishing) the picture themselves. Perhaps I'm being overzealous without realizing it. Then second, depending on that first question, how I should deal with the customer (good person, not pushy or anything) about this.
Thanks in advance to anyone reading this, and any advice that might get offered.
no subject
Date: 2015-02-02 06:30 pm (UTC)How steep is price difference between lineart/flats? Maybe you are not overcharging your colored work, but rather undercharging your lineart work!
But most importantly, if you feel for any reason uncomfortable with having this person color your artwork, don't let them. Inform them politely that you don't really like your work being modified heavily.
no subject
Date: 2015-02-02 07:11 pm (UTC)You do present very good points, though. Thanks a lot! I think I'll go through on this, and just make a comment to them personally if I get discomforted again.
no subject
Date: 2015-02-02 06:31 pm (UTC)In any case, if it bothers you a lot just don't offer the option of giving the original file as well.
Personally, I'd never do this because I'm still quite paranoid that my work will be redistributed without my consent/permission haha. The most they'd get out of me is a png file, simply because I don't feel comfortable with sharing my files for other people to finish.
(not sure if this answered your question ahh)
no subject
Date: 2015-02-02 07:17 pm (UTC)I think you might be right on the color. This commission isn't for a character from scratch: it's for a character they already have art for, just not a solid character sheet. And every reference they've sent me tend to have slightly different colors, if at all, so I guess coloring it yourself gives you the colors you're looking for specifically.
I've decided to take away the option to buy the original file, too, unless there's special circumstances. Not everyone knows how to extract lineart into it's own layer from a png, so that should assuage most of my discomfort with this.
no subject
Date: 2015-02-02 06:32 pm (UTC)no subject
Date: 2015-02-02 07:19 pm (UTC)I decided I'll go through with the commission, just comment if I get uncomfortable, and take away the option to buy the original files. Though I'll also have to tack on a "original file erased after X months, any revisions must be done before then" sort of clause.
Thanks for your input!
no subject
Date: 2015-02-02 07:26 pm (UTC)no subject
Date: 2015-02-02 07:27 pm (UTC)no subject
Date: 2015-02-02 06:40 pm (UTC)Overall I think you should go with what you feel comfortable with.
no subject
Date: 2015-02-02 07:21 pm (UTC)Thanks for your input, it's very appreciated!
no subject
Date: 2015-02-02 07:12 pm (UTC)no subject
Date: 2015-02-02 07:26 pm (UTC)I think you might be right on picking the right colors for the character, though. I've decided to go through with the commission, and just voice my concerns to the customer if I feel uncomfortable again or so.
no subject
Date: 2015-02-02 07:32 pm (UTC)But if you're not comfortable with someone else coloring your work, that's OK, too. It's OK to refuse the commission because you just don't want them coloring your stuff! It's OK to have an emotional reaction to that kind of thing. I would, too.
no subject
Date: 2015-02-02 07:48 pm (UTC)It's up to you whether you want to allow this or not. Keep in mind that while allowing Specific Colors guy to add flats to his own image will probably work out just fine - you may next end up with Cheapskate Guy who wants to color and shade the image himself, then winds up posting a piece of your work with a color job that looks like a hot mess (and could be bad publicity for you.) If you do decide to allow it, I'd definitely make it a case-by-case basis thing.
no subject
Date: 2015-02-02 08:01 pm (UTC)Not saying that I don't like working on ref sheets (i love it) but sometimes it's just more cost effective to let the customer to do it themselves.
What you choose to do it up to you though. You can turn down the commission and add something in your ToS emphasizing that work should not be edited.
no subject
Date: 2015-02-02 09:15 pm (UTC)You definitely run the risk of your lines ending up out there with poor coloring. That personally wouldn't bother me, so long as it was clearly marked on the image/in the description that the coloring was done by someone else. But that's definitely a personal preference thing.
no subject
Date: 2015-02-02 11:16 pm (UTC)Personally, I've commissioned linework before, and with the express intent of coloring it myself- sometimes it's just really enjoyable to color someone else's lines, not to mention that it's always neat to see how two styles can mesh together!
no subject
Date: 2015-02-02 11:33 pm (UTC)I dunno, that's the posistion I usually take when I buy sketches. If I'm going to colour/line them I just keep it for reference and personal use.
no subject
Date: 2015-02-03 07:33 am (UTC)It's not a matter of not wanting to pay them, it's a matter of wanting my character(s) to be coloured/designed the exact way I want, without four thousand tweaks for markings, etc. I usually go into a character with an idea of body type and species, but not necessarily markings. Instead of pestering them to change things, it's just quicker and easier to colour it myself
I wouldn't send the original psd or sai files though- I've never had someone do that for lines. They just send a png. I'd suggest just requiring them to put on the ref that you did the lines, not the colouring; this is what I do when I commission lines.
no subject
Date: 2015-02-03 07:18 pm (UTC)Ive had people come to me and say they only want line art because my coloring is awful... And then linked something someone bucket filled in MSpaint! I had to explain the customer did it, yet I was credited fully.
no subject
Date: 2015-02-04 08:06 am (UTC)Egads, MSPaint bucket fill -_-
no subject
Date: 2015-02-03 07:15 pm (UTC)Break these and I will have FA staff take down the image.
I often can only purchase a sketch or lines myself, and if I asked to color and the artist said something along the lines of 'No, buy my colored stuff', I likely wouldn't go back if they were rude about it. I'd rather spend what little money I have on artists that understand the difference between being poor or someone looking to save a buck. I always ask, and if an artist says no, I thank them.
no subject
Date: 2015-02-03 07:16 pm (UTC)no subject
Date: 2015-02-03 11:00 pm (UTC)I would not allow a customer to edit the image themselves. Only to crop for icons.
In the past I've asked artists I've commissioned if I can color the art they've sent me, but I am perfectly willing to accept a 'no' answer, and I will still buy the art at whatever price point I can afford.
As for how I would handle it if one of my customers asked me... since I don't offer only lineart, I would just say "I'm sorry, I only offer fully colored pictures. I feel my work looks best if I take care of the entirety of it myself." ... My prices are already rock bottom though, and I wouldn't be willing to discount things even further anyway.