[identity profile] moresmallerbear.livejournal.com posting in [community profile] artists_beware
UPDATE: Contact was made, work was finished to my satisfaction. Issue is now resolved. I stand with the other posting regarding this artist, as communication was non existent. My take away is that I will research more and keep on communication, as I think now that 3 months between contact points are a bit long.

Who: FA user Nuka_foxy3
What: Full color portrait of a character from a description.
When, Proof and explanation all laid out below


Pinged the artist on March 17th. Asked if she would be open to a description only commission. I was doing this in a batch with 3 others.
1
2
Commission idea was accepted, payment was sent.

paypal record.JPG
A journal was posted about 3 months later, she stated that she did not keep up with notes, and if her commissioners had not heard from her to contact her reminding her about the commission. I posted in the thread, she stated that she hadn't forgotten about it. (cannot post anything from this, journal was deleted.)
Sent a note on August 29th 2014 asking for an update. Got a fairly sharp response.
3
Sent the next note January 19th, 2015. Was assured that I would have something in a week. That was 4 months ago. No additional updates have been given.
4
This was my final note. She tells me that I need to re send her the details, as she has deleted the note. She had planned to have my things done in a week in January, and then decided to delete the note with the description between then and now.
5.JPG
I am writing this because it has been well over a year since the commission was agreed upon and paid for. I don't expect my money back or delivered product at this time. I followed instructions, I allowed the responsibility that should have been hers to be placed on me. She has broken 2 promise dates, and made me contact her to figure out if she still knew that she owed me work.
In the year that has passed, 80+ commissions have shown up on her account, and she has opened up for commissions and YCH's and trades and badges and everything else.


Mod Comment

Date: 2015-06-12 02:23 am (UTC)
From: [identity profile] celestinaketzia.livejournal.com
Howdy!

It seems your Paypal screencap is broken. If you'd like to fix it, please ensure everything is properly censored.

Also, your LJ cut is broken. Please go ahead and fix that.
http://www.livejournal.com/support/faq/75.html

Re: Mod Comment

Date: 2015-06-13 12:04 am (UTC)
From: [identity profile] celestinaketzia.livejournal.com
Ah yes, thank you. We've already moved the duplicate out of the queue.

Date: 2015-06-12 03:56 pm (UTC)
From: [identity profile] teekchan.livejournal.com
"she stated that she did not keep up with notes, and if her commissioners had not heard from her to contact her reminding her about the commission."

That alone is a huge red flag. I would have asked for a refund then.

Date: 2015-06-13 12:00 am (UTC)
From: [identity profile] lavenderpandy.livejournal.com
It's not good that she deletes her notes that contain the commission information. She should really reconsider using the note system and maybe switch to something more reliable like email.

I'd suggest that you ask for some form of deadline to get the work that is owed to you or just ask for a full refund. A year is a long time to wait for something especially if she is not giving proper updates to you or her other customers.

I do hope that you do get something after all this.

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