suggestions anyone...?

[zenokami.livejournal.com]

So I was hoping I wouldn't have to post in here...but I have to get some ideas or some suggestions.
So I commissioned someone for a fursuit head foam base back in...June and I still haven't gotten it. They have told me many times its done-and then have told me it isn't done. I understand having problems and stuff around home but its been 4 months...
So if you guys have any suggestions on what to do it would be a great help.

EDIT: 9/22/11: Got the pictures and she sent it out and gave me the tracking number. I should be getting it in 2-3 days =] so Everything is cleared up now and I am a happy person!