Paypal Seller Questions

[trimblecat.livejournal.com]

Hi guys, I'm looking for advice, and well, this is the only place I can think of to really ask.

I've been sort of poking around the idea of selling some custom plushies and digital art commissions, and I was looking at getting a paypal to use for payment. However I have heard a LOT of scary things about paypal.

The primary concern: People filing chargeback using excuses such as "I did not get the item" or "Item did not match description" When it is completely untrue.

I've also read some nasty stories where paypal essentially backs out and says "Too bad" and you loose both the item AND the money involved.

So I wanted to know, is this a common occurrence? Because if it is, and I eventually get around to selling big-ticket items, I don't want to get cheated out of a couple hundred or something because someone decided to file a charge back because "The fur is a shade lighter then dark mocha chocolate brown discontinued fur that I wanted but we agreed that I couldn't get even though we discussed and found an alternative." You know? Am I worrying about nothing? If I'm not, are there any good alternatives?

Thank you!

Comments

[thaily.livejournal.com]

People don't read the TOS on World of Warcraft etc. either, but it will still hold up in court. If you say "Please read my TOS before you send payment" and they send payment, that's enough.

[spiffystuff.livejournal.com]

Yes, legally a doc saying they've read and agree to the TOS should be enough, but I think it's just good customer relations to be extra clear on issues like non-refundable deposits.