[identity profile] fayin.livejournal.com posting in [community profile] artists_beware
WHO: SpazzyKoneko. Also known as TequilaPink

WHERE: www.furaffinity.com/user/spazzykoneko
http://www.furaffinity.net/user/tequilapink/

WHAT: Digital Art. “Blind draw” commission of two characters in a story I'm writing. I still have the original commission information, though it's not very relevant at this point.

WHEN: I initially contacted Spazzy on April 11th, 2010. She contacted me with a response on April 20th. All of the following conversations are dated, please check those for more details.
I paid for my commission on April 27th, 2010. I have not heard from her since.

PROOF: Everything is dated. I did block out my email address and other personal information (artist name, etc.). Because the artist's email address is on her FA profile I did not blank that out.

Initial commission inquiry and FA note exchange:
http://img29.imageshack.us/img29/2270/fanotes.jpg

First email not included (it's just commission information).
Spazzy response:
http://img852.imageshack.us/img852/1236/spazzy10a.jpg

My response, letting her know payment has been sent: 
http://img215.imageshack.us/img215/8310/spazzy15a.jpg

After this I didn't get a response. No contact from author. A month and a half later I sent the following email:
http://img850.imageshack.us/img850/1589/spazzy12.jpg

Sent her a note on FA:
http://img545.imageshack.us/img545/310/spazzy16b.jpg

Sent this email a month ago:
http://img685.imageshack.us/img685/8644/spazzy11.jpg

Proof of payment:
http://img853.imageshack.us/img853/7920/spazzypayment.jpg

Spazzy has updated her FA page in the ensuing months to advertise that she's open for commissions. You can check her page (http://www.furaffinity.net/user/spazzykoneko/ ) for proof of that; it's all in her journals. She has not said anything about old commissions in the past few months.

EXPLAIN: Spazzy accepted a commission from me. I paid her on April 27th, 2010. Since I paid I have not heard back from her, though she has continued to post that she is open for commissions. I sent her numerous emails and one FA note inquiring as to the status of my commission; she has refused to respond. Her FA page has complaints from other people that haven't received art, and her journals are also full of dissatisfied commissioners clamoring for refunds or questions as to what happened.



EDIT 5/2/11: Spazzy has just posted a journal on FA about finishing her outstanding commissions or giving refunds. I have just sent my email to her with the commission information, and once the issue is resolved I'll be sure to let everyone know.


EDIT 5/4/11: I have received my piece of art from SpazzyKoneko. I am more than pleased with it - it's fantastic. Glad to have gotten it. 

Date: 2011-04-25 08:44 pm (UTC)
From: [identity profile] holydust.livejournal.com
There's a possibility she's just letting herself be disorganized and isn't taking responsibility for that disorganization now, as she should be. (I've seen a lot of artists fall prey to this, and sadly, I've seen some simply choose to run away and evade questioning because being confronted is scary.)

That said, a simple journal stating "Commissioners, I've lost some info and need you to re-contact me" is not that difficult, and helps tell the clients who've paid that you're interested in fixing the problem. That she's clearly running from it is worrisome.

That her journals and shoutbox are full of complaints that she isn't hiding tells me that she isn't visiting FA much lately, if at all. She may have caused herself to experience burnout, but the best solution for her in that situation would be to try to start with a clean slate and get all those people to contact her via a public journal on her FA page.

In other words, when things get out of hand, it's perfectly reasonable to decide not to go slogging through old notes and journals digging up info, but to just share that information with the public and ask them to help you gather all that information again. She isn't doing that. Hopefully, this A_B post will light a fire under her and she'll take a day to get herself back on track; for now, though, I hope her popularity doesn't encourage people to go ahead and commission her anyway. Sadly, a lot of furs I've seen will trust name over recent evidence and will wind up getting hurt in the process.

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