Beware: Paint

[acrothdragon.livejournal.com]

Who: Paint - http://www.furaffinity.net/user/paint/

Where: Furaffinity

What: Commissioned Miss Paint to do a non adult piece of my character and my friends.


When & Explanation: Commission was excepted by the artist on Nov 20th, 2011 she noted me the price would be 68.00 in all and to expect work to be finished by mid December to early January. I then sent the artist the amount requested by PayPal that day. After December and January passed I waited two more months and the first note on April 6, 2011 asking for an update, no reply was received, I again sent a note on April 16 and still no reply. On April 30th the artist made a journal saying she was going to start refunding all commissions, on May 6th artist uses excuse of surcharges from 3 citations has pushed back refunds. On Jun 29th I gave the artist a deadline to refund the commission and the next day she finally responds saying she would refund then proceeds to lecture me.

Proof:
1st commission request -
http://img217.imageshack.us/img217/9357/1stcommissionrequest.jpg

Excepted and rough time frame for completion-
http://imageshack.us/photo/my-images/827/paintexceptingcommissio.jpg/

Paypal payment sent-
http://imageshack.us/photo/my-images/846/paypalproof.jpg/

1st request for update on the 6th second request made was a repeated 16th
http://img407.imageshack.us/img407/4201/requestforupdate.jpg

Artist announces refunds to commissioners-
http://www.furaffinity.net/journal/3414947/

Surcharge excuse
http://www.furaffinity.net/journal/3442702/

Deadline given for refund-
http://img215.imageshack.us/img215/1931/refundcommission.jpg

Artist reply-
http://img818.imageshack.us/img818/5097/artistreply.jpg

Edit: artist issued full refund on jun. 30th

Comments

Refund was given.

[acrothdragon.livejournal.com]

Contacted artist again and refund was given jun. 30th.

Re: Refund was given.

[kerstin-orion.livejournal.com]

You can add that to the end of your post, as well.

[blackberrypie.livejournal.com]

I'm glad you got your refund, but I don't know how I feel about that response at the end there. Not very professional, at all.

[acrothdragon.livejournal.com]

This is the first artist I ever had to post to artist beware. I generally trust artists to up hold and do the commissions they get paid for with in a reasonable timeframe. But after reading journals that she was citing traffic tickets unpaid for not giving out refunds. not getting any reply and then getting that condescending of this is how you should complain was the last straw. I'm happy I got my money back, she does do nice work but really needs to improve her people skills and not treat those that commission her like this.

[blackberrypie.livejournal.com]

I completely agree. Thanks for sharing the beware.

[shinigamigirl.livejournal.com]

Her last reply. Wow.

[aerospiritual.livejournal.com]

Even though you got your refund and all, that last reply and the complete lack of response to your notes is enough of a beware.

[deejthistle.livejournal.com]

Digital art transactions are technically against their TOS

I've never heard of this and always assumed it counted under Service. That sounds incredibly odd to me.

Though even if it's true, she had no right lecturing you, especially when she offered the refunds.

[skulldog.livejournal.com]

Selling adult work without a physical item being mail is against the rules, however digital artwork of a general nature is not.

It's really awkwardly explaining in the ToS, it's really just to keep people from using Paypal is sell say, Adult pay site accounts.

[deejthistle.livejournal.com]

Aha, that's what I thought. Thanks!

[skittlewolf.livejournal.com]

Actually, IIRC form the whole paypal issue before, it's selling actual physical porn (DVDs, books, etc.) and not art services, that is the problem.

[ariakitty.livejournal.com]

It's not against their TOS but you can't issue a dispute over it because it's an "intangible item". Kinda weird.

[shinmaxwell.livejournal.com]

I'm glad this was resolved for you..but that last response...wow. just wow.

[radiocatastrophe (from livejournal.com)]

Ha, a lot of people hate FA and Paypals history with it xD
I can't really blame anyone though, but back on topic, I wouldn't have commissioned her in the first place if it was apparent she got a lot of traffic tickets and the sort..

[acrothdragon.livejournal.com]

That's the problem didn't realize she had a checkered record least I didn't find it here unless she went by another name. I wouldn't of commissioned her if I did.

[radiocatastrophe (from livejournal.com)]

Not your fault for not knowing, but, I meant if she had previous journals about delayed refunding (before you ordered) because of traffic tickets that needed to be paid off.

[spiffystuff.livejournal.com]

Pretty sure I saw those journals popping up in the last few months, well after OP woulda commissioned her.

[spiffystuff.livejournal.com]

I'm another reptile lover and had several smooth commissions from Paint, so I'm sorry to see it come to this. I did see her journals about the fines/refunds and her tone in those alone was making me raise a brow. She was rather preemptively defensive against the very people who were supporting her, focusing on lecturing them on what not to say to her rather than apologizing for not getting the work done/having to delay refunds.

On the plus side, at least this time she refunded you quickly so I guess that's something.

[vraivrai.livejournal.com]

Wow man, what a surprise to see someone like Paint here. :C I actually rather like them and their art, so it's a shame to see them listed here.

Goodness though, that final response. I watch Paint and keep up with a lot of their journals so I know it must be stressful having to deal with all the tickets and things they do, but I don't think that justifies that attitude. At the very least, I'm glad you got your refund.

[leahtaur.livejournal.com]

A friend of Paint's offered to draw sketches for those waiting for refunds in an effort to keep them happy and she replies:

"loooooots of refunds. However I'm trying to keep them up to date and I'm building and sharing a refund schedule. That's all I can really do. Doing that shouldn't be necessary - some people have gotten needlessly rude and a bit too aggressively impatient, but they also tend to over step their boundaries and make unreasonable demands, the last thing they need is a reward for that behavior haha."

Um. Wow. Sure is unreasonable to want to see some progress (or have their notes replied to!) after several months. I know she works fulltime but other artists manage to get a little commission work done here and there on similar schedules. I don't understand why she doesn't just do the work.

[acrothdragon.livejournal.com]

I believe I gave Paint plenty of time to complete the commission. I asked for the commission in november of 2011 and its been close to nine months. She gave the timeline of around mid December and January to at least give a WiP sketch, and mentioned in another journal it would only be a 2 day piece to work on. Working full time shouldn't be an excuse to ignoring commissioners inquiry nor a right to behave hostile. It's difficult to have faith in their integrity if they behave passively aggressive to you saying they don't have time for outstanding commissions, then be posting they are excepting streaming commissions, trades or doing personal work. For one it'll make me think twice to pay any artist up front unless they are ready to do the work or pay them when you see the work finished. Paint is a good artist but she really needs to work on treating her patrons respectfully instead of jumping down their throats.

[penanggal.livejournal.com]

I was very close to commissioning her once, then decided against it after witnessing her poor, bitter, unprofessional attitude. Shame.

[ryunwoofie.livejournal.com]

It's unfortunate but I'm really not so surprised. She comes off as very condescending and rude more often than not be it to customers OR watchers.

[shukivengeance.livejournal.com]

Resolved tag added, glad you got the refund!