[identity profile] col-eviscerator.livejournal.com posting in [community profile] artists_beware
WHO: Mirandaleigh, Mirachan, Miranda



WHERE: http://smokingpen.com/ http://mirandaleigh.deviantart.com/ https://www.furaffinity.net/user/mirandaleigh/

WHAT: Five quick ink sketches in return for a papo allosaurus from her amazon wishlist


WHEN: First made the arrangement in March 2010, asked for an update via FA notes in December 2011, and by email on October 2012 as well as in a journal on her FA page.

PROOF: https://dl.dropbox.com/u/50799487/stuff/MirandaLeigh/Mirachanemailcap01.png
https://dl.dropbox.com/u/50799487/stuff/MirandaLeigh/MirandaLeighSS2.png

EXPLAIN: Okay, in 2010 she made a journal offering five sketches in return for objects from her wishlist.  I purchased one and sat in to wait.  For the past two and a half years I've contacted her...three times I think asking for updates and received nothing until I asked on a recent journal here: 
https://dl.dropbox.com/u/50799487/stuff/MirandaLeigh/MirandaLeighSS1.png and here: https://dl.dropbox.com/u/50799487/stuff/MirandaLeigh/MirandaLeighSS3.png
And continuing in the journal itself: https://www.furaffinity.net/journal/3908827/ Dunno if AgentKira is just a sockpuppet or what, but I blocked them because....it just ain't worth a flamewar.

It's only twenty bucks, I'd accept a refund gladly. It's just..the principle of the thing. Being patient, getting no response, then..just...how she handled it when I asked in public.  Anyhow, if I left anything out, I'll edit in more screencaps.

UPDATE: Received email from Miranda : https://dl.dropbox.com/u/50799487/stuff/MirandaLeigh/MirandaLeighEmailCap01.png I do not know how I should proceed.


Date: 2012-10-17 07:09 pm (UTC)
From: [identity profile] neolucky.livejournal.com
I visibly grimaced at her interaction with you. This is incredibly bad business ethic on her part, and frankly I was waiting for her to show up here due to that as I have seen her act this way on more then one occasion. Super not cool of her to say what she did to you. It really shows how poorly she treats her customers.

If you have been waiting this long, then I wonder how many other customers have been?

I certainly will never engage in any sort of transaction or business with her. This sort of information spreads a long way, and she should know by now that her behavior is incredibly unprofessional and will gain her nothing but dislike from her peers.

(frozen)

Date: 2012-10-17 07:21 pm (UTC)
From: [identity profile] leahtaur.livejournal.com
It is incredibly poor taste for her to bring up her deceased father as the reason she can't do your commission, and why you are soooooo mean to bring it up. Deceased family are not get out of jail free cards to excuse years long waits -- even if he was chronically ill for that entire period and needed her care, it does not seem to have prevented her from taking on dozens (hundreds?) of commissions, plus her paysite work.

I cannot tell anyone how to feel or how to grieve, that is not my place, but I think your wait has very little to do with her father and much more to do with not caring about you as a customer. I can't even pretend this is a more innocent "bit off more than she could chew" situation. Her complete lack of contact or public list of who is waiting says to me that she is purposely taking on more than she could ever complete in a calculated way because she does not care about her customers.

(frozen)

Date: 2012-10-17 07:34 pm (UTC)
From: [identity profile] neolucky.livejournal.com
What bothers me is how tasteless she uses her fathers death in her commissions and pleas for money. Often had I seen her use porn to pay for her fathers "funeral charges". I just could not put a deceased parent in the same breath as "pls buy my smut!".

It just makes me uncomfortable that anyone could openly use a deceased loved one in such a way. Thats personal information that does NOT need to be known or put on a furry porn site.

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Date: 2012-10-17 07:48 pm (UTC)
From: [identity profile] batcookies.livejournal.com
Actually you just did tell her how to grieve. It's poor taste to bring up the fact that a parent's passing devastated you emotionally and left you with lots more bills to pay?

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Date: 2012-10-17 07:24 pm (UTC)
From: [identity profile] leahtaur.livejournal.com
Just noticed this in her profile, too: "I am insanely busy, but I try to make time for everyone, every email, every instant message. =3 "

How ironic. :P

Date: 2012-10-17 08:02 pm (UTC)
From: [identity profile] shukivengeance.livejournal.com
Absolutely nothing justifies making you wait this long without any communication and treating you so horribly. Would never do business with her.

(frozen)

Date: 2012-10-17 08:29 pm (UTC)
From: [identity profile] batcookies.livejournal.com
Were you the one that had to pay for all the final arangements? Did you have family to help you through everything?

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Date: 2012-10-17 08:32 pm (UTC)
From: [identity profile] mekania.livejournal.com
"Id love to refund you just to get you out and away, but thats not how life works."

That is exactly how life works. If you can't get the art done/are claiming that you want to do things to spite the commissioner (even if you won't actually do that) then yeah it's absolutely time to refund.

That commission journal is so sketchy! I could never knowingly get into an agreement where I have to pay upfront and I won't get anything for a MINIMUM of 6 months with no way to cancel.

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Date: 2012-10-17 08:44 pm (UTC)
From: [identity profile] dragontripmon.livejournal.com
Is it me or some of the comments from the artist feel rather passive agressive to me at how she treated the OP.

And i am already seeing signs that this will probably not end well from the journal you've linked OP.

Date: 2012-10-17 08:49 pm (UTC)
From: [identity profile] teacup-werewolf.livejournal.com
If she can't do the art, she should have refund. This behavior is unprofessional.

Date: 2012-10-17 08:53 pm (UTC)
From: [identity profile] lackoflollies.livejournal.com
I saw this mess happen on her journal, and quite frankly i'm disgusted.

Date: 2012-10-17 09:01 pm (UTC)
From: [identity profile] kasuned.livejournal.com
"Also, I'd like nothing more than to take your commission and drop it to the very bottom of my list just to spite you"

Yeah, no. Blocked. That is the most childish and unprofessional thing you could do if you owe someone art. ESPECIALLY when OP has had the patience of a saint.

Date: 2012-10-17 09:30 pm (UTC)
From: [identity profile] taasla.livejournal.com
No. That's not how you handle business. This kind of behavior is why good artists lose good customers. The OP has been more than patient, and the artist needs to refund them or do the art. That is how life works. That's how business works.

Date: 2012-10-17 09:43 pm (UTC)
From: [identity profile] mel-the-hybrid.livejournal.com
Thought folks might be interested in this Courtesy of a member of lulz that took screencaps.

http://imageshack.us/a/img846/9546/6thfromthetop.png
http://imageshack.us/a/img267/6233/truthhurts.png
http://imageshack.us/a/img802/9475/livestreamm.png
http://imageshack.us/a/img843/2074/dinoforart.png


I was trying to talk to her without the venom about Evisc's dilemma. Unfortunately, I got nowhere. Also before I realized that Evisc made an A_B post about her (Sorry, I did not know, I wasn't actively seeking her out to harass her.
Edited Date: 2012-10-17 09:44 pm (UTC)

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Date: 2012-10-17 09:51 pm (UTC)
From: [identity profile] thedarrdarr.livejournal.com
Not someone I'd want to do business with... Also, on the journal that was linked, aren't those terms not legal anyway for the commissions they opened? The whole 'no refunds' thing? I could be totally inaccurate but it doesn't seem like something that would fly.

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Date: 2012-10-17 10:33 pm (UTC)
From: [identity profile] icen-rose.livejournal.com
I'm waiting for a white knight or even the woman herself to storm on here with her bullshit BAAAAW'ing. *Popcorn gif*

Date: 2012-10-17 10:40 pm (UTC)
From: [identity profile] kayla-la.livejournal.com
Tone it down a little, okay?

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Date: 2012-10-17 11:02 pm (UTC)
From: [identity profile] aerospiritual.livejournal.com
@Mods if this seems too instigatory, I definitely understand why it would be screened, but MirandaLeigh posted this response to Lulz.net:

"You guys act like I just sat on commissions for two years, nice. I've completed over 70 in that time, and haven't done any before him unless they actually had a commission before him.

As for those of you trying to stir up trouble and just generally fuck with shit, it's frustrating and also sad.

Yes, I could make considerably more doing commissions, but most of my fans prefer my 1 - 5$ shop sequences and comics, versus having a bidding war for auctioned art or commission prices that are comparable with others (Such as Kayla, Fossil, etc).

So I try to balance things.

If you don't like how I do things, that's fine. Don't commission me.

I've let people know constantly where I am, status wise, with my commissions.

Considering I have less then 20 commissions at this point in time, I've done considerable work. I've taken over a thousand commissions in less than 8 years, and every single one of them had the same effort put behind it.

Anyway, I'm done discussing this. I will continue to finish my commissions and update my shop, update my paysite, work and go to school full time.

The only thing you all prove, is that people love to jump on an uninformed hate bandwagon on the internet. Also, that most people I've come across are inherently wonderful and caring people."

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Date: 2012-10-18 12:33 am (UTC)
From: [identity profile] cyiakanami.livejournal.com
Just makes my head spin reading all her responses.
I feel for you OP, I truly do. No one should have to wait this long and get back handed for asking.
I could see if you were to ask every other day for a few months, maybe getting that kind of reaction. But not every year basically. Poor form, poor taste, poor business ethics.

Date: 2012-10-18 01:50 am (UTC)
From: [identity profile] neolucky.livejournal.com
After seeing her email:

Perhaps you should simply ask for a refund, as your commission is no longer of relevant characters. If you still want art, perhaps you can give her something of the same value to draw. But at this point I'd as for a refund, as no art was started.

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Date: 2012-10-18 01:57 am (UTC)
From: [identity profile] slushienyappy.livejournal.com
That...I...Wow. I actually felt great sadness from her replies to you! That is so...I cannot even. I could NEVER talk to my clients like that! Even IF they were being rude to me I think the best thing would be to offer a refund instead of digging a hole and swan diving into it.

I'm sorry this all has happened to you...I wish you the best! <3

Date: 2012-10-18 02:29 am (UTC)
From: [identity profile] taasla.livejournal.com
Re her new email:

That is a far more level headed tone with her, and I am happy to see her admit fault here. Journals are not a good means of long-term communication. It should not be a commissioner's job to hunt down an artist's journal.

OP, it's up to you if you want to wait for the art. If she really has plowed through 70+ commissions to get to where you are at now, then are you willing to wait for the remainder ahead of you? She is offering you a chance to change the item.

If it were me, I'd ask for a refund. Not out of malice, but to make things a lot easier on her. If your comment really did upset her that much, then it would probably be best for her not to work on any art for you.

Date: 2012-10-18 05:16 am (UTC)
From: [identity profile] syrusb.livejournal.com
If she's offering a refund at this point 'effin' take it. TAKE IT.

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Date: 2012-10-18 05:48 am (UTC)
From: [identity profile] fastbreak333.livejournal.com
Is it me or are more artists trying to add "no refunds" to their TOS nowadays? That's a very alarming trend that I don't like to see.

Date: 2012-10-18 05:17 pm (UTC)
From: [identity profile] excessdenied0.livejournal.com
I've seen a lot of this too, though I've only ever seen it with people I would never do business with anyway.

Personally, I have never been asked for a refund. More often I find I have to give them out if the customer is being really abusive(it's happened a couple times!) or if something personal gets in the way of commissions and I know that I can't complete them inside of six months. Then I offer refunds to everyone in my queue, just so that they all have the chance to back out rather than deal with extreme wait times. That's happened once that I can think of, and it's really effective for reducing stress because then I know anyone waiting for art from me is alright with waiting. Anyone who didn't want to wait got their money back. The rest is just keeping everyone updated.

Refunds are just part of business. It's important to know when not to give a refund, and I understand that. You can't cater to flippant customers or you'll go broke. But if you aren't honoring your contract with the customer, there is absolutely an obligation to refund. I feel like this is just good business sense.

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Date: 2012-10-18 10:18 am (UTC)
From: [identity profile] nanashi-itsumo.livejournal.com
I actually cannot get my head around the disgusting way she and her sock puppet spoke to you!
Yet another case of an artist getting way in over their head and refusing to see past all the money they're getting :/

Hope you don't mind but I noticed you didn't have any screencaps of that journal and the abuse so I took the liberty of making a freezepage for you :)
http://www.freezepage.com/1350555133BQBPHPRCSE

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