[identity profile] fuzzypaws.livejournal.com posting in [community profile] artists_beware
EDIT: Aurasoul's boyfriend sent me a refund. Assuming they don't try anything stupid to try to defraud me I'm going to consider the matter closed.




I commissioned a custom plush from Aurasoul on FA as a gift to a friend. Almost two years later, it has not been completed or sent and there is no evidence that it was ever started. Meanwhile, the "artist" has acted improperly, making vague and not so vague threats. In the journal cited below, the artist outright states that she will commit theft (keeping money spent without providing product) if people complain. The link to the actual journal is followed by a link to a screenshot archive in case the journal itself is removed.

http://www.furaffinity.net/journal/1526454/
http://stuff.dracandros.com/www_furaffinity_net_journal_1526454-aurasoul.png

She outright states that she will keep my money and then sell the product I ordered at auction.

This follows her intentionally getting herself banned on DA after people started to complain there, so she could not be contacted there. Do not ever commission this scammer.
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Date: 2010-07-04 07:53 pm (UTC)
From: [identity profile] lilenth.livejournal.com

That's just awful, I'm sorry to hear that you've fallen afoul of such an unprofessional artist.

I'd suggest reporting her to furbid if she does try to sell the plush on there, also reporting it to other bidding places if she tries to sell the plush elsewhere.

Hopefully the sites will remove her if she refuses to give customers their paid for plush and just tries to sell it for profit.

Date: 2010-07-04 07:55 pm (UTC)

Date: 2010-07-04 07:56 pm (UTC)
From: [identity profile] korsetkoat.livejournal.com
...Well it took me a while to figure out what she was saying, I'm not very good with broken English. For the record, I think that if you can't speak English at least half-decently, then you probably shouldn't be taking commissions from native English speakers, because this could and most likely WILL lead to a lot of confusion. Such as this: "i have said i finish it, so when YOU say you dont want it". Reading the comments, am I correct in assuming that you bought a plush for someone else, but her inability to grasp the English language lead her to believe that you canceled the commission? Not to say that you shouldn't still be refunded.

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Date: 2010-07-04 07:57 pm (UTC)
From: [identity profile] hamburger.livejournal.com
The implications that it's just something wrong with people from 'overseas' and not anything she's done are off-putting as well. It seems a bit xenophonic.

Date: 2010-07-04 07:59 pm (UTC)
From: [identity profile] koisnake.livejournal.com
...Wow.

Honestly, try your upmost best to warn people as much as possible and spread the word. This girl doesn't deserve ANYBODY'S money OR a good reputation anymore for having that needless attitude.

Treating a customer like that is absolutely disgusting, especially when the customer was trying to be as professional as possible.

Karma is going to bite her in the ass.

Date: 2010-07-04 08:00 pm (UTC)
From: [identity profile] ayeayes.livejournal.com
My question is, WHY are people sympathizing with her? "Ohhh, poor artist! She didn't like the people who commissioned her, so now she has to resort to ripping them off!"

Date: 2010-07-04 08:06 pm (UTC)
From: [identity profile] hamburger.livejournal.com
My question is, WHY are people sympathizing with her?

One of the great mysteries of the ages. There are always at least a few people who will coddle no matter what the situation.

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Date: 2010-07-04 08:08 pm (UTC)
From: [identity profile] crystamartin.livejournal.com
Deleted, unsurprisingly.

Date: 2010-07-04 08:11 pm (UTC)
From: [identity profile] lilenth.livejournal.com

And replaced with this one: http://www.furaffinity.net/journal/1527363/ near as I can translate, she's added the OP to her block list.

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Date: 2010-07-04 08:09 pm (UTC)
From: [identity profile] sunhawk.livejournal.com
"force me! you wont get anything and no you have lost the chance that i finish the plushie for YOU. i will finish it and sell it on furbid, then you can see if you get it.


se what you get when you threat me like that?"


Holy crap immature and unprofessional! Not to forget the name-calling either!

Date: 2010-07-04 08:10 pm (UTC)
From: [identity profile] meleeisgood.livejournal.com
I know this isn't helpful advice at ALL but her repetitious "I have over 99 happy customers!" just reminds me of the silly Insanity Wolf picture that says " I HAVE 99 PROBLEMS AND THEY ARE ALL YOU!". I feel it's appropriate for her in this case.

And damn, she is not smart for putting that journal up. Even if she deletes it, people can/have screencapped it and they can show it to people who are considering commissioning her or using it as proof if she's run off with their money for whatever reason.

Date: 2010-07-04 08:11 pm (UTC)
From: [identity profile] hamburger.livejournal.com
If you have problems commissioning her she feels bad for you son,
Coz she's got 99 happy customers but a Fuzzypaws isn't one.

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Date: 2010-07-04 08:11 pm (UTC)
From: [identity profile] bailzzararco.livejournal.com
Wow, that is super shitty. People sure have a lot of gall. Sounds like they never intended on coughing up the item.
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Date: 2010-07-04 08:13 pm (UTC)
From: [identity profile] baronyiffington.livejournal.com
As expected, the journal was VERY quickly deleted as soon as people started calling her out on this being illegal. However, I got a cap!

http://i.imgur.com/m6njh.png

Date: 2010-07-04 08:17 pm (UTC)
From: [identity profile] baronyiffington.livejournal.com
I just realized OP already had a cap.

WHOOPS. Oh well.

Date: 2010-07-04 08:14 pm (UTC)
From: [identity profile] azuredoragon.livejournal.com
lol she blocked me for saying "you're a petty thief. Good to know." and she is acting like I'm believing other people :< SHE SAID IT HERSELF!

Date: 2010-07-05 03:42 am (UTC)
From: [identity profile] fastbreak333.livejournal.com
She actually said she's going to block anybody that gives shit to her. And people support folks like her.

Internet.

Date: 2010-07-04 08:15 pm (UTC)
From: [identity profile] sunhawk.livejournal.com
I love this sort of situation: Artist takes more than a year to make art, the commissioner asks for a refund, artist refuses because they've already bought the materials and are working on the art RIGHT NOW!!

Yeah right! XD

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Date: 2010-07-04 08:19 pm (UTC)
From: [identity profile] snarky-fox.livejournal.com
One almost just wants to leave a shout on her page with a link to this AB post.

I can't believe she was SO rude to you! I hope you get your money back dude. D:

Date: 2010-07-04 08:22 pm (UTC)
From: [identity profile] meleeisgood.livejournal.com
I'd say do it. She thinks she can erase what she said because she deleted a journal. Haha, yeah. No.

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Date: 2010-07-04 08:23 pm (UTC)
From: [identity profile] mialattia.livejournal.com
I'm really sorry to hear about this. :C

Weirdly it seems like I have seen a lot of plushie-makers in AB that are total nutcases.

Date: 2010-07-04 08:28 pm (UTC)
From: [identity profile] crystamartin.livejournal.com
Out of interest, do you have the correspondence between yourself and the artist where she's been threatening/inappropriate?

Date: 2010-07-04 08:34 pm (UTC)
From: [identity profile] meleeisgood.livejournal.com
Besides the journal where she says that if you cancel your commission, you won't get it OR a refund and if you say anything against her, you're SOL as far as getting your stuff? And then going on to call people who disagree with her derogatory and insulting names?

'Cause I'd say that's pretty damned threatening and inappropriate.

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Date: 2010-07-04 08:42 pm (UTC)
From: [identity profile] sunhawk.livejournal.com
I have to say that I'm really not cool with how casually the word 'bitch' has been used by both the OP, the artist in question and other commenters on FA. Bad form!
Edited Date: 2010-07-04 08:42 pm (UTC)

(frozen)

Date: 2010-07-04 08:55 pm (UTC)
From: [identity profile] kurenaipaladin.livejournal.com
Artist and OP yes... other commenters? They dont NEED to be professional...

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Date: 2010-07-04 08:44 pm (UTC)
From: [identity profile] lilenth.livejournal.com

Can people please stop commenting on her journals.

Date: 2010-07-04 08:45 pm (UTC)
From: [identity profile] bunnyrabbit29.livejournal.com
She reminds me of an incident I had several years ago with a particular well-known [at the time] fursuit maker.

I commissioned the highly-skilled, well-regarded fursuit maker, not knowing that he/she was already well in over their head with a commission list that he/she had not been attending to [I'm sure we've all been there.. there are so many things to get done that one ends up not doing any of them.] When I pressed for progress reports, the artist said there would be none; when I asked for progress photos, the artist accused me of harrassment; when I demanded a refund, *months* after the commission and after the artist made conflicting statements ["I started the suit, leave me alone and I'll finish it" and "I haven't had time to even start your suit, leave me alone and I'll finish it" in the same communication], the artist at first refused and sent his/her armed posse after me.

Amusingly, after explaining the situation, the armed posse went away and did not support the artist. What I did not know at the time -- and didn't until the situation was posted here -- is that there were a number of other commissioners in the same situation with the artist, and I began to get a surprising amount of responses from them saying that they, too, thought they were the only one.

The artist then agreed to a full refund, and would send what little work he/she had completed along with it.. oddly, this was about two days after I contacted the trade bureau of his/her country and the US ambassador to his/her country, but I'm sure that was a coincidence.

Then the next phase began. "I'm broke, I can't afford to refund you anything." This following the artist's [preplanned] move to a new different country than the one he/she lived in at the time. After negotiations, again after I contacted the trade bureau of the NEW country, the artist refunded me about 66% of the whole price and sent nothing else, not the "partially completed work" he/she originally agreed to nor even the materials he/she claimed to have purchased and were sitting around untouched.

So, my suggestion is to contact the appropriate German authority, possibly their trade bureau and the US ambassador to Germany's office. I don't know if my contacting them changed the situation -- the trade bureau reported they contacted the artist, while the artist denied this -- things certainly seemed to get moving quickly after that.

Date: 2010-07-04 09:08 pm (UTC)
From: [identity profile] pekingfoxie.livejournal.com
Oh. My. God.

I´m so disgusted of her behaviour that I just cannot find words.

Date: 2010-07-04 09:13 pm (UTC)
From: [identity profile] greatparakeet.livejournal.com
Wow, what a brat :/

Date: 2010-07-04 09:16 pm (UTC)
From: [identity profile] sunhawk.livejournal.com
Oh snap! Dragoneer just posted a warning to her userpage:


Dragoneer
Posted: a few minutes ago

If you want to remain on this site I would highly suggest you refund your commissions that you cancelled.

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Date: 2010-07-04 09:30 pm (UTC)
From: [identity profile] werewolfofwater.livejournal.com
"How dare people call me a thief! In retaliation, I'm going to...be a thief!"

Wow..brilliant. Wouldn't touch that artist with a 10 foot pole.

Date: 2010-07-04 09:37 pm (UTC)
From: [identity profile] pandemic-panic.livejournal.com
Gather up all the evidence you can, screenshot links, lots etc. and report her to FA mods via a trouble ticket. At the very least, if she is willfully trying to steal money via commissions she can be banned, which could prevent others from losing money to her.

Date: 2010-07-04 09:38 pm (UTC)
From: [identity profile] pandemic-panic.livejournal.com
Err derp, in reading the other comments, looks like Dragoneer is already aware. Ignore me.
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